WINE O LAND Shipping Information

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SHIPPING INFO

You must be at least 21 years of age to purchase alcohol. By placing your order you have represented to WINE O LAND that you and the person receiving the order are at least 21 years old. All wines delivered must be received by an adult of legal drinking age, and a signature is required at the time of delivery. We reserve the right to ask for proof of identity before processing your order.

Title of your order passes to you as soon as it leaves our doors; it is up to you to know the relevant laws in your state.

In most cases, orders placed before 3pm EST, Monday through Thursday, will ship within 48 hours. Orders placed over the weekend will ship the following Monday or Tuesday. If there are any unexpected delays in processing and/or shipping, we will promptly notify you. We ship to all residential and business addresses, but cannot ship to PO Box addresses. Though we do our best to accommodate the customers in any way possible, we cannot guarantee shipments by a specific date, nor will be held responsible for any shipping instructions given on an order.

Please Note:
1. Free Shipping promotions exclude AK & HI.
2. For in-store pick-up orders, we honor online prices only if you are ordering 3 bottles or more.

We offer 7 FedEx shipping options:

FedEx Standard Overnight - delivers next business day afternoon
FedEx First Overnight - delivers next business day morning
FedEx Second Day - delivers in 2 business days to most areas
FedEx Express Saver - delivers in 3 business days to most areas
FedEx Ground - delivers in 1 to 7 business days to most businesses
FedEx Ground Home Delivery - delivers in 1 to 5 business days to most Continental US areas
FedEx Ground Home Delivery Evening - delivers in 1 to 5 business days to most Continental US areas between 5pm to 8pm

An email will immediately acknowledge receipt of your order, while a second email will confirm your order has been processed and is prepared for shipment. We will contact you by the end of the next business day if there is any problem with your order. While we make every effort to show accurate product listings on our website, WINE O LAND is not responsible for typographical, pricing errors, and omissions. In case of any pricing errors, we will consider NJ ABC's lowest prices allowed. Thank you for your understanding.

Please note that your shipping cost will be calculated once you place your items in the shopping cart and enter your zip code. You do NOT have to provide your credit card information to know your shipping cost.

Some states restrict the shipment of wine. Please accept our apologies if we are unable to ship to your area. We cannot ship to the following states: Massachusetts, Maryland, Pennsylvania, Texas, Utah. We can however ship non-alcoholic items to all states.

Shipping During Extreme Weather Conditions

Please note that extreme temperatures (hot or cold) can damage wine. If you are concerned about the weather in your area, please request a specific, more appropriate shipping date in the "Special Shipping Instructions" window or choose a faster shipping method.

We try to do everything possible on our end to protect our wine shipments from temperature-related damage. However, we do not take responsibility for packages damaged due to extreme weather conditions.

Returns & Refund Policy

WINE O LAND takes great pride in providing the best customer service. We always seek to improve our relationship with you, the customer. If there are any issues with your order, we want to hear about it. Please contact us on phone at 1-877-WINEOLAND or via email at Support@WINEOLAND.COM within 30 days of delivery date with the receipt. Any orders returned as a result of WINE O LAND error will be fully refunded including the shipping charges. All other unopened returns are subject to 10% restocking fee plus the original shipping charges and return shipping charges. Returns should have all the contents in the bottles with the original corks, we cannot accept empty bottles. Shipping charges will not be refunded if no adult is present to sign and receive the orders.